ArcMate Customer Support Contact | Get In touch with us today

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GRAB A DEAL ON A BUNDLE

SAVE $ when you bundle the ArcPit with our most popular campfire cooking accessories. Turning your portable fire pit into an outdoor BBQ in seconds!

CONTACT US

Have a question for the ArcMate team?

We're committed to providing our customers with the best possible service. If you have a question big or small, contact us below. We'll get back to you as soon as we can.

Urgent enquiry? call us on 0490 823 593
Email us directly: support@arcmate.com.au

Common Questions

Wholesale Enquiry?

Please contact us either via email at - sales@arcmate.com.au or via phone on 0490 823 593

Refunds or Exchanges?

Please contact us or click here to view our refunds policy

Warranty Issue?

Please contact us or click here to view our refunds policy

Any other questions?

You can contact us through our contact form or call us! We will be happy to assist you.

Free Aus Delivery*

We offer free metro delivery to all orders. Outside metro shipping is $45 flat rate.

Australian Designed

All of our products are designed and tested in Australia by our family and friends.

3 Year Warranty

We believe in creating only the best quality camping products and stand behind that promise.

Secure & flexible payments

Choose from a range of secure payment options including Paypal and Afterpay at checkout.

Ready For Your Next Adventure?