These books are amazing.
Great to occupy the young road trippers.
Awesome piece of kit. Fits perfectly over the spare tyre and nice and secure. Can’t wait to break it in.
Yes, ArcMate holds the Design Rights (No.202413447) for the design and shape of the ArcPit as a product in Australia. A Design Right protects the visual appearance of a product, gives the design right owner exclusive rights to use, license and sell the design, and prevents others from using the design without permission. ArcMate regularly monitors the commercial market for copycat designs, and would greatly appreciate it if you contact us if you come across a copycat design.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and AfterPay.
Once your order has shipped, you’ll receive a confirmation email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.
To return or exchange an item, please contact us at sales@arcmate.com.au Items must be returned within 14 days of receipt, and they must be in their original condition and packaging. For more information please visit our refund policy.
We offer FREE standard shipping to METRO areas throughout Australia. Express shipping is an ADDITIONAL cost. Delivery times range from 3 to 10 days. Shipping costs are calculated based on your location and the size of your order. If you request your order to be left 'unattended', neither ArcMate or their appointed courier, accept liability for lost, stolen or damaged goods.
Once your order is dispatched from our warehouse we are unable to cancel it. However, if you require to change your address please contact our customer service team within 12hrs of placing an order.
No, unfortunately we do not current ship internationally.
If you receive a damaged or incorrect item, please contact our customer service team immediately with your order number and a description of the issue. We will assist you with a replacement or refund.
You can reach out to our customer service team either via email (sales@arcmate.com.au) or via the 'contact us' page on our website.
Yes, we offer gift cards in various denominations. You can purchase them online through our website. CLICK HERE
If you have any questions which are not covered here, please contact us at sales@arcmate.com.au or via our customer support line 0490 823 593.
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What a great product great accessories available and very easy to deal with
These books are amazing.
Great to occupy the young road trippers.
Awesome piece of kit. Fits perfectly over the spare tyre and nice and secure. Can’t wait to break it in.